London Kings Cross Train Station
London Kings Cross Train Station
London Kings Cross
London Kings Cross station
Euston Road
London
Greater London
N1 9AL
Ticket office opening hours:
Monday - Friday - 06:00 to 22:00
Saturday - 06:00 to 22:00
Sunday - 07:45 to 22:00
London Kings Cross at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
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All Grand Central services call at London Kings Cross, offering services from London to York in two hours, and London to Doncaster in just 1 hour 40 minutes - connecting the north of England with London by train. The station complex includes local, national and international services. If you can't find the information your looking for, you can head to the National Rail Enquiries website for further information.
Station Details
Please be aware that First Class Lounge access at London Kings Cross is for LNER First Class ticket holders only - Grand Central passengers cannot use this facility.
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Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis
- First Class Lounge 1
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate 1
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
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Impaired Access Staff Help Hours
Monday - Friday - 05:00 to 01:36
Saturday - 05:00 to 00:36
Sunday - 05:30 to 01:36 -
Accessible Taxis
Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.
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Accesible Ticket Machine
One London North Eastern Railway machine inside the travel centre and one London North Eastern Railway machine outside the travel centre and are DDA compliant. There is a lowered ticket machine at this station.
- Customer Help Point Customer help points are available at the platforms and at the taxi rank as well as using the rail information point at the centre of the main concourse.
- Helpline
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Helpline Contact Details
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Phone number: 0800 022 3720
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Impared Access Ticket Gate
Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
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Impared Mobility Set Down
There are 3 disabled spaces with 1 hour parking outside Kings Cross station on Pancras road. There is a help point here that can be used to request disability assistance from these spaces.
There is a Disabled Meeting Point on the station concourse (near the Customer Information desk) where disabled passengers coming into the station can be picked up.
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National Key Toilets
Accessible toilets are located next to platform 9 and can be operated by a radar key.
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Step Free Access
This is a Category A station. This station has step-free level access to all platforms.
Lifts also provided between concourse up to the Mezzanine and down to the London Underground ticket hall.
The Assistance Meeting Point varies - please check with your operator.
Coverage: whole Station - Step Free Access Coverage Whole Station
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Staff Help
www.lner.co.uk/customer-service/contact-us/assisted-travel/ open monday - saturday 08:00-20:00, sunday 10:00-20:00
hull trains - freephone 0800 316 1323
grand central - 08440 8110 072
great northern - 0800 0582 844
">Help is available at the Rail Information Point in the centre of the concourse, station help points or from any member of staff.
Disability assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Kings Cross Information Point in the centre of the Main Concourse, station help points or from any member of staff.
It is preferred if disabled assistance is booked 24hours in advance by using the following numbers of your relevant train operator:
London North Eastern Railway - 03457 225 225 [Option 3 then Option 4] textphone 0800 975 1052 or you can complete the web form at www.lner.co.uk/customer-service/contact-us/assisted-travel/ Open Monday - Saturday 08:00-20:00, Sunday 10:00-20:00
Hull Trains - FREEPHONE 0800 316 1323
Grand Central - 08440 8110 072
Great Northern - 0800 0582 844
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Airport
- Availability YES Yes
- Note Connections from LUL available
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Baggage Services
- Left Luggage: Available YES Yes
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Left Luggage: Phone
Phone number: 020 3468 4690
Operator Name: Excess Baggage Company - Left Luggage: URL https://www.left-baggage.co.uk/index/locations
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note There are bus stops in streets surrounding the station on Euston Rd and York Way. All Transport for London buses are accessible by step free access More information about Transport for London buses can be found here (http://www.tfl.gov.uk/modes/buses/?cid=fs013) (http://www.tfl.gov.uk/modes/buses/?cid=fs013) All Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also kneel to reduce the step-up from the pavement. More info can be found on Transport for Londons website here (https://www.tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairs )
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Cycle Storage
- Availability 1
- Closed Circuit TV YES Yes
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Location
Platforms 1, 8 & 9
-
Note
- Sheltered YES Yes
- Spaces 204
- Type Stands
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Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
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Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around London Kings Cross station (http://www.btwifi.co.uk/find/)
- Telephone: Usage Type Cards And Coins
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Parking
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Car Parking Details
Email: [email protected]
Phone number: 0207 431 4001
Operator Name: C P Plus
Name: Station Car Park
Spaces: 322
Number Accessible Spaces: 12
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:Wheelchair users may require assistance using car park equipment at this station
Cctv: No
Open:
Monday - Friday - 05:00 to 01:36
Saturday - 05:00 to 01:11
Sunday - 05:00 to 01:36
Url: https://www.nationalrail.co.uk/
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Car Parking Details
Email: [email protected]
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Priority Lounge Information
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First Class Lounge: Note
Location: Next to Waitrose
Tickets Accepted in LNER First Class Lounge:
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the LNER route
- Any LNER First Class packages
- First Advance (routed LNER & connections)
- LNER First Class Reader Offer (routed LNER & connections)
- LNER First Class Flat Fare (routed LNER & connections)
- LNER Rewards First Class Leisure Single (routed LNER & connections)
- LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
- Inclusive Tour Tickets (eg. Superbreak)
- Weekend First
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
Facilities: Toilets. TV. Air charge for mobile phones.
Refreshments: Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.
Wi-Fi: Yes
Showers: No
-
First Class Lounge: Note
-
Rental Car
- Availability No
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.
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Station Location & Directions
- Latitude 51.53088842
- Longitude -0.122921342
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Station Seating Areas
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First Class Lounge Hours
Monday - Friday - 07:00 to 21:25
Saturday - 08:00 to 20:15
Sunday - 09:00 to 20:15
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First Class Lounge Hours
Monday - Friday - 07:00 to 21:25
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Station Hours
-
Station Hours
saturday
06:00:00 - 22:30:00
sunday
07:45:00 - 23:30:00
weekdays
06:00:00 - 23:30:00">SATURDAY
06:00:00 - 22:30:00
SUNDAY
07:45:00 - 23:30:00
WEEKDAYS
06:00:00 - 23:30:00
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Station Hours
saturday
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Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change YES Yes
- Lost Property 1
- Post Box No
- Shops YES Yes
- Seated Area No
- Station Buffet YES Yes
- Showers YES Yes
- Trolley YES Yes
- Wifi YES Yes
- Waiting Room 1
-
Lost Property
Phone number: 0330 024 0215
Operator Name: Excess Baggage Company - Lost Property: URL https://www.networkrail.co.uk/stations/kings-cross
- Customer Service Note Help is available at the Rail Information Point in the centre of the Main Concourse.
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 0330 024 0215
- Staffing Level YES Yes
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Subway/transit
- Metro: Availability YES Yes
- Metro: Note N/A
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Ticketing Hours
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Ticket Office Hours
Monday - Friday - 06:00 to 22:00
Saturday - 06:00 to 22:00
Sunday - 07:45 to 22:00
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Ticket Office Hours
Monday - Friday - 06:00 to 22:00
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Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note In the Main Concourse opposite the shops
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Oyster Notes
Oyster transactions only available from self service ticket machines operated by Great Northern
- Penalty Fares NR
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Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
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Taxi Information
- Availability YES Yes
- Note The taxi rank is situated on Pancras Road just outside of the station.
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Other transportation
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Rail Replacement Services
Lumo: Drop-off & Pick-up St Pancras Rd, left of Platform 9. Near station exit.
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Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.