Northallerton Train Station
Northallerton Train Station
Northallerton
Northallerton station
Boroughbridge Road
Northallerton
North Yorkshire
DL7 8AN
Ticket office opening hours:
Monday - Friday - 05:30 to 18:30
Saturday - 05:30 to 18:30
Sunday - 09:00 to 18:30
Northallerton at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
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Northallerton station offers direct connections to London and major destinations across the north and beyond. Grand Central operates up to six return services daily, with a journey time of approximately 2 hours 30 minutes to London King's Cross.
Station Details
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Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis
- First Class Lounge
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 05:30 to 18:30
Saturday - 05:30 to 18:30
Sunday - 09:00 to 18:30 - Customer Help Point Help Points are available on both platforms and adjacent to the Ticket Office to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Helpline 1
-
Helpline Contact Details
0800 107 2149
- Helpline Contact URL https://www.nationalrail.co.uk/
-
National Key Toilets
The accessible toilets are located in the station building, these toilets don't require a radar key.
-
Step Free Access
This station is category A. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to the subway and both platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Helpline Open Note
The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/NTR.pdf)
-
Cycle Storage
- Availability 1
- Closed Circuit TV YES Yes
-
Location
2 Tier Stands located outside the ticket office.
- Sheltered YES Yes
- Spaces 72
-
Type
Stands
Racks
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Northallerton station (https://www.o2wifi.co.uk/hotspot/)
- Telephone: Usage Type Cards And Coins
-
Parking
- Car Parking Details
-
Rental Car
- Availability No
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located in the station building.
-
Station Location & Directions
- Latitude 54.3330789
- Longitude -1.441275691
-
Station Hours
-
Station Hours
monday - saturday
05:30:00 - 18:30:00
sunday
09:00:00 - 18:30:00">MONDAY - SATURDAY
05:30:00 - 18:30:00
SUNDAY
09:00:00 - 18:30:00
-
Station Hours
monday - saturday
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
-
Lost Property
Phone number: 353 600 1671
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note To speak to a member of our team please call 0345 600 1671
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 353 600 1671
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:30 to 18:30
Saturday - 05:30 to 18:30
Sunday - 09:00 to 18:30
-
Ticket Office Hours
Monday - Friday - 05:30 to 18:30
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note The ticket office is located by the main car park and not on the station platforms.
- Penalty Fares TP
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: NoSmartcards are available from the ticket office, and can be topped up there or using the ticket machine.
-
Taxi Information
- Availability YES Yes
- Note The nearest taxi rank is adjacent to the ticket office.
-
Other transportation
-
Rail Replacement Services
Replacement buses depart from bus stops on Boroughbridge Road.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.